#Apple store towson mall install
#Apple store towson mall upgrade
#Apple store towson mall mac

Systems, websites, applications and other campus-hosted resources. The Office of Technology Services (OTS) is able to assist you with connecting to university Tablets, routers, cable modems and smartphones: Here are tips on getting service, support and repairs off-campus for computers, laptops, Purchased it if a repair or replacement is needed under warranty coverage. Is responsible for contacting the manufacturer, vendor or retail store where they

#Apple store towson mall install

OTS provides basic troubleshooting and will install a replacement if needed. external hard drives, scanners, headphones, etc. Section on the Recommended Hardware page. Vendor or retail store where they purchased it. Beyond basic support the department will need to contact the manufacturer, Other than Recommended Modelsįor other than recommended models we will do what we can, but overall support willīe limited.

#Apple store towson mall mac

After the visit you will get a service record with a comment card which youĪpple Hardware Service Guidelines (PDF): Due to warranty restrictions, Mac repairs require you to drop off your computerĪt the Apple store in Towson Town Mall. If it cannot be resolved, we will arrange for an on-site tech support The Faculty/Staff Help Center does basic troubleshooting to see if the problem can be resolved over the phone withinĥ – 10 minutes. Support Levels Recommended Dell and Mac Computers: University-Owned Devices OTS will look at any damaged technologies to help you determine if it's in workingĬondition, needs to be repaired or replaced. Is affected, departments must file a claim with Environmental Health and Safety. If a building experiences flooding or other damage and computers and other technology Repairs not covered under Warranty: Technology Damage from Building Flood or Other Departments are responsible for any repairs and replacements. Accidental or malicious damage on a computer or other technology will notīe covered most of the time. While recommended Dell laptops include three-year accidental coverage, other computersĭo not. Repairs not covered under Warranty: Accidental or Malicious Damage Macs: Follow the Apple Hardware Service Guidelines (PDF) and contact the Apple Store at the Towson Town Mall to find out what the costs willīe for a repair. Monitors, keyboards, headphones, etc., including labor and materials, when workingĭirectly with manufacturers, vendors, or a retail store. The department is responsible for repair costs for computers, printers, scanners, Retail store where it was purchased to see if there will be any costs. The department will need to contact the manufacturer, vendor, or These items may have a one-year warranty, or longer, if the department purchases additional Repairs under Warranty: Printers, Scanners, Monitors, Keyboards, Headphones, etc. It is the department’s responsibility to bring the computer to the Apple Store orĪnother repair location if warranty service is required.

Warranty repairs to Apple computers must be performed by certified Apple technicians. To contact the manufacturer, vendor or retail store where they purchased other universityĬomputers to determine if there will be any costs. If you did not purchase one of the recommended models, then departments will have

There are no costs to the department for Dell and Apple computer warranty repairs. Repairs Repairs under Warrantyįor problems with computers, printers, scanners, monitors, keyboards, headphones,Įtc., contact the OTS Faculty/Staff Help Center or submit a TechHelp service request. However, there are no laborĬosts for OTS’ support. Scanner, monitor, etc., including labor and materials.

#Apple store towson mall upgrade

The department is responsible for parts and upgrade costs for any computer, printer, If you are unsure, consult with the OTS Faculty/Staff Help Center to ensure the upgrade will work for your computer and operating system. Contact the OTS Faculty/Staff Help Center or submit a TechHelp service request. OTS will help you place your order and assist you with the install. Upgrades Using the Procurement Card to Upgradeīecause of the way the Procurement Card works, you will need to order your own parts

Sponsorship & Advertising Opportunities.

BTU-Partnerships at Work for Greater Baltimore.